Privacy Policy

1. Introduction

LeadGuru (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform at leadguru.io (the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, and password.
• Payment Information: When you subscribe to a paid plan, we collect billing details. Payment processing is handled by our third-party payment provider (Stripe). We do not store your full credit card number.
• Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
• Connected Accounts: When you connect third-party platforms (e.g., Telegram, Discord, Slack, LinkedIn), we collect data necessary to provide the Service, such as account identifiers and activity data.
• Communications: When you contact our support team, we collect the content of your messages and your contact details.

Data We Can See

To operate and improve the Service, we have access to certain technical and usage data:

• Error logs and system diagnostics;
• Number of saved leads;
• Number of monitoring rules and their configuration;
• General usage statistics and feature interactions.

Data We Do Not Access

We do not access, read, or process the content of your communications with third parties, including but not limited to messages, emails, or any other content you send to leads or contacts through the Service.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service;
• Process transactions and send billing-related communications;
• Send you technical notices, updates, and security alerts;
• Respond to your comments and questions;
• Detect, prevent, and address fraud, abuse, and security issues;
• Send marketing communications (you can opt out at any time).

How We Use Data for Improvement

We may use aggregated and anonymized usage data (such as error patterns, feature usage, and performance metrics) to improve the Service. This data is used solely for platform development and does not include the content of your communications.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics);
• Legal Requirements: When required by law or to protect our rights;
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for legal, security, or operational purposes for up to 12 months.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Object to or restrict processing of your data;
• Export your data in a portable format.

To exercise these rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings.

9. Third-Party Services

The Service integrates with third-party platforms (Telegram, Discord, Slack, LinkedIn, etc.). Your use of these integrations is subject to their respective terms and privacy policies. We are not responsible for the practices of these third parties.

10. Children’s Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

[email protected]