In today’s digital age, social media plays an integral role in business interactions. While emails and face-to-face meetings are still valuable, businesses must embrace online platforms to thrive. Here are a few key tips to help you find potential customers on social media:
Before making a connection with your prospects you should find someone to connect with. Use a keyword search to find your audience on social media. You can use keywords to find issues of your prospective customers or track the activities of your competitors.
Use Google or other keyword research tools to find the words people use to describe the problem. Then use those words in your social media searches.
It looks extremely simple, but sometimes people make too many mistakes, trying to manage all popular networks. It is unlikely for an attorney to use Pinterest, as well as a ballet school won’t use Twitter.
Any broker would tell you that it’s not too smart to put all your eggs in one basket. It’s better to choose the required minimum and kill it rather than focus on a bunch of unnecessary networks that won’t even have your audience in it.
Social media like Facebook and YouTube have connected all of the age groups, but according to Forrester, decision-makers primarily use Twitter and LinkedIn.
Engage with groups where your target audience interacts, such as LinkedIn, Facebook, and now even Slack communities. Slack offers industry-specific groups where professionals exchange insights, ask questions, and look for solutions. Participating in these communities can help you connect with prospects in a more casual, collaborative environment.
Read also: How Slack communities help to grow your business
It is likely to see many groups of your competitors while searching for prospective clients. But do not leave such communities, join the party. People who are interested in competitors’ products or services will also be interested in yours.
You should not see these groups as a threat at all. They are your extra source of prospects. Track the activity under each post, study the reaction of the audience, and communicate. Even if clients have never heard of you before, they can turn to you while you’re active.
You figured out the mechanisms of groups in social networks and joined the communities. Now you can proceed to the next stage. Create a group for your product.
Fill your groups with unique and engaging content. Attach research links, share your tips on the topic, and publish interesting articles. Grow your communities and then create targeted posts for active members.
Once you become active in groups you’ll see how the number of views on your profile will increase.
When you receive a notification that someone is viewing your profile, send them an invitation to connect. But under no circumstances send them a standard impersonal invitation like”Hi Tom, I’d like to join your LinkedIn network”. Instead try something more simple and friendly: “Hi, thanks for viewing my profile. Would you like to connect on LinkedIn?”
That is a much better way to begin communication with your prospects.
Decide on the platforms on which you will look for clients, and then start exploring. Take your time, analyze problems, needs, and questions, and then use that as leverage for conversations. Comment on social media posts and join live chats. At this stage, offer your advice to users, rather than selling them your products or services.
The easiest way to gain attention and show qualifications is to give advice. In groups and communities, people ask questions that interest them, and if you know a good answer, go ahead. Good answers will help you gain a reputation and prospect’s trust.
Social media can be a game-changing tool for sales prospecting if you use the right strategies. By offering value, building trust, and tracking your progress, you can turn social platforms into a reliable source for generating leads and growing your business. Tools like Leadguru can also streamline the process and help you track results more efficiently.